HP will continue to recall laptop batteries after the U.S. Consumer Product Safety Commission (CPSC) found that some HP laptops still contain malfunctioning batteries that cause “fire and burn” damage.
The CPSC website states that “HP has received eight new reports of battery packs in the US overheating, melting, or charring, including one report of minor injury and two reports of property damage totaling $1,100.” These latest incidents follow an initial battery recall which HP issued in January of 2018, and then extended through January of this year. The CPSC’s expansion of the recall was not publicized, due to the government shutdown at the beginning of 2019. The additional recall will prevent HP from selling 28,500 laptop battery units, on top of the 50,000 that were recalled in 2018.
The recall expansion covers lithium-ion batteries that were sold, shipped with, or used as replacements for HP commercial notebook computers and mobile workstations including:
- HP ProBooks (64x G2 and G3 series, 65x G2 and G3 series, 4xx G4 series)
- HPx360 (310 G2)
- HP Pavilion x360 11inch Notebook PC
- HP 11 Notebook PC
- HP ZBook (17 G3, and Studio G3) mobile workstations
- HP ZBook Studio G4 mobile workstation
- HP ProBook 4xx G5 series
- HP ENVY 15, HP Mobile Thin Clients (mt21, mt22, and mt31)
This is not the first time HP has had issues with their laptop batteries. The company has recalled some 250,00 units over the past few years, with reports of malfunctions stretching back to 2016. While it’s not clear why HP’s batteries are so routinely and hazardously faulty, the problem has become significant enough for the company to set up a website for customers to submit requests for cost-free battery replacements.
Don’t Get Fooled by Corporate Cover-Ups. When Consumer Products Malfunction, Hire a Lawyer Who Means Business.
When a major company like HP puts up a website devoted to customer complaints, it’s essentially an admission of wrongdoing. It is important to remember that a free battery should not be enough to make up for an injury, especially given that HP clearly knew its products were potentially hazardous.
At The Gilbert Law Group®, our Denver product liability attorneys are known across the country for representing consumers in suits against major corporations. As a member of the Inner Circle of Advocates, our founder and senior partner is recognized among the 100 most elite plaintiff’s attorneys in the nation. Our litigation has not only won cases and secured settlements for clients, but helped improve government safety standards and regulations. When negligence on the part of major companies like HP hurts the American people, we are there to advocate tirelessly for compensation on their behalf.
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